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  • Is your service limited to certain country?
    We have extensive knowledge and experience in both European and Asian markets, but our services are not limited to Europe, as we offer our services to customers from all over the world. Our team is committed to providing you with the best possible experience in terms of quality, efficiency, and reliability. We pride ourselves on our customer service and strive to ensure that all your trading needs are met. If you have any questions or concerns regarding our services, please don't hesitate to contact us. We are always happy to answer any queries you may have.
  • How is your service integrated to your solution?
    Our software provides comprehensive data, allowing you to generate leads and find the right suppliers for your needs. Additionally, We provide an end-to-end service, from the research of the potential customers to actual trading allowing you to import and export your products to Europe.
  • What is the history of your solution?
    Our import export trade data solution has a long and successful history. It all began in 2015, when Beta 1.0 was launched in Shanghai. Since then, we have continuously updated our data, and have received hundreds of patents in the process. Today, our latest version, Beta 5.0, is available and is the most comprehensive import export trade data solution on the market.
  • Where can I see the address of JennyData?
    We are located in the Netherlands. However, at this moment, our main contact address is our email address: info@jennydata.com. You can also reach us through our social media profiles, such as Twitter, Facebook, and LinkedIn. We look forward to hearing from you!
  • What is the process for purchasing software?
    It will be bellow steps: 1. Request a demo and submit your interested product, market, and desired meeting time. 2. We will contact you to arrange a meeting for a personalized demonstration. 3. Upon your interest, we send you an offer. 4. Sign a contract, and by receiving a payment, you will receive your account. 5. We will give you training on how to use the software.
  • I am not located in Europe. Can I purchase the solution from you?
    We have partners located in Malaysia, Singapore, Vietnam, South Korea, Oman, Jordan, Bangladesh, Thailand, and Chile. If you are from any of these countries, we will redirect you to our partner. However, we still welcome clients from outside of Europe to become our customers and benefit from our import/export trade data services. Please do not hesitate to request a demo.
  • Is there a trial period?
    Unfortunately, there is no trial period available for our solutions. Once you signed a contract and we receive the payment, we will provide you with an official account to access our services. We understand that you may need to evaluate our services before committing to a contract, and so we are more than happy to provide you with a free demonstration. Please do not hesitate to contact us with any questions you may have.
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